Privacy policy

At JGS Luxe Scent, your privacy is extremely important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

Your name, email address, phone number, and postal address.
Payment details (processed securely through third-party payment providers; we do not store full card details).
Information automatically collected through cookies, such as IP address, browser type, and browsing behaviour.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders.
Communicate with you regarding your order or enquiry.
Send updates, offers, or promotional messages (only if you have opted in).
Improve our website and customer experience.

Your personal data will never be sold or shared with third parties for marketing purposes.

3. Data Storage & Security

All customer data is stored securely in compliance with UK Data Protection Law and GDPR.
We take all reasonable measures to protect your personal information against unauthorised access, loss, or misuse.

4. Cookies

Our website uses cookies to enhance your browsing experience and understand how visitors use our site.
You can disable cookies in your browser settings at any time, though this may affect some site functionality.

5. Third-Party Services

We may use third-party services such as Big Cartel, PayPal, or Stripe to process payments and manage online transactions.
These providers have their own privacy policies that outline how they handle your data.

6. Your Rights

Under GDPR, you have the right to:

Access any personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

7. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal reasons.
All updates will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 [email protected]
📱 WhatsApp: 07728375225