Terms and conditions

Welcome to JGS Luxe Scent.
By placing an order on our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

This website is operated by JGS Luxe Scent.
Throughout the site, “we”, “us”, and “our” refer to JGS Luxe Scent.
By visiting our site or purchasing from us, you engage in our “Service” and agree to comply with these Terms & Conditions.

2. Products

All fragrances are blended using high-quality natural oils and ingredients.
Product images are for illustrative purposes only; slight variations may occur.
We reserve the right to discontinue any product or adjust pricing at any time without notice.

3. Pricing & Payment

All prices are listed in GBP (£).
Prices are inclusive of VAT where applicable.
Payment must be made in full at the time of ordering.
Accepted payment methods include PayPal, Stripe, and debit/credit card.
Orders will not be dispatched until payment has cleared.

4. Pre-Orders

Pre-order items are clearly marked on the product page.
Payment for pre-orders is taken at the time of purchase.
Estimated dispatch dates are provided but may be subject to minor delays due to production or shipping factors.
Customers will be notified of any significant changes to pre-order delivery timelines.

5. Shipping

Please refer to our Shipping Policy for full delivery information.
Once dispatched, JGS Luxe Scent is not responsible for postal delays, customs clearance times, or lost parcels caused by incorrect delivery details supplied by the customer.

6. Returns & Refunds

Due to the nature of our products, we do not accept returns or offer refunds on opened or used fragrances.
Refunds or replacements are only issued for faulty or damaged items reported within 48 hours of receipt.
For full details, please review our Returns & Refunds Policy.

7. Promotional Offers

From time to time, JGS Luxe Scent may offer discounts, promotional codes, or special bundles.
These offers are valid only for the stated period and cannot be used in conjunction with other promotions unless otherwise specified.
We reserve the right to withdraw or amend offers at any time.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of JGS Luxe Scent and is protected by copyright law.
Unauthorised use, reproduction, or distribution of our materials is strictly prohibited.

9. Limitation of Liability

JGS Luxe Scent shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
All fragrances should be used as directed and kept out of reach of children.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with UK law.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

For any questions or concerns about these Terms & Conditions, please contact:
📧 [email protected]
📱 WhatsApp: 07728375225